Doug's House Program Coordinator

Organization

Doug’s House (DH) is a 5-bed medical facility providing intensive medical case management, medical coordination, support and care to low-income people living with HIV. Doug’s House also provides end-of-life care to this population. Typical length of stays are 4-6 months. As many residents have other psycho-social, substance use, homeless, mental health issues and other needs, Doug’s House also connects residents to housing, case management and other resources in the community.   

Requirements

The Doug's House Program Coordinator shall have a Master's Degree in Social Work from an accredited college or university. Experience working in a medical setting as well as with issues including death and dying, working with low-income and homeless population, and substance abuse and mental illness preferred. Management experience is also beneficial. Bilingual preferred. 

Primary Responsibilities

  1. Coordinate the overall management of the house while maintaining flexibility in working hours and task assignments.
  2. Monitor and ensure compliance with the Department of State Health Services licensing regulations.
  3. Supervise all program staff. Submit evaluations as required.
  4. Receive referrals for prospective new residents from area hospitals, case managers, social workers, and others. Screen referrals for eligibility and appropriateness and document this process. Maintain active contact and good relationships with this referral network. Seek to expand this network where and when appropriate.
  5. Conduct intakes in the field on potentially eligible referrals for new residents; coordinate with the Director of Client Services and the RN on the selection, appropriateness and planning for admissions of prospective residents. Complete necessary eligibility paperwork and documentation to meet standards and all grant requirements..
  6. Be responsible for the joint development and implementation of a plan of care for each resident with the RN and other program staff. Assessing the need for mental health, substance use, physical care and other psychosocial needs. Assure quality of care to residents and families.
  7. Schedule staff, contract staff and volunteers for adequate coverage in the house.
  8. Share on-call responsibilities. Serve as back up to staff as needed.
  9. Conduct weekly staff meetings. Keep all resident charts, financial records pertaining to the house and monthly reporting data and submit as required in a timely manner.
  10. Actively work to improve the health outcomes of residents, to promote good communication among staff, volunteers, residents and families to improve the clinical competence of staff.
  11. Coordinate needed services for residents with other agencies that partner with Project Transitions in providing resident care (i.e. hospice agencies, clinics, case managers, AIDS Service Organizations, housing program, etc.).
  12. Represent Project Transitions to families, significant others and friends, overseeing the relationship between staff, residents and families on an on-going basis. Inform appropriate staff of any problems which may occur.
  13. Provide counseling on an informal basis to residents and families, identify needs and make appropriate referrals for counseling.
  14. Supervise staff in coordinating the overall physical maintenance of the house. Identify areas needing work and ensure that tasks are completed.
  15. Coordinate with Patient Care Coordinator and caregivers to ensure that nutritional meals are prepared and all Health Department standards are met.
  16. Identify areas of responsibility and delegate the responsibilities to various staff members and volunteers.
  17. Supervise and coordinate volunteer activities and maintain active volunteer retention program.
  18. Identify areas of training for staff and volunteers and participate in developing and conducting training.
  19. Provide services in a culturally competent manner.  Identify areas of needed improvement, and provide information/resources/trainings for staff and volunteers.
  20. Develop appropriate policies and procedures and forms as needed.
  21. Provide direct care to residents as needed.

Benefits

  1. Salary range $44,000 - $48,000
  2. Medical/health insurance beginning 3 months post hire.
  3. Vacation/Holiday/Sick paid time in accordance with agency policy.

If interested, please send cover letter and resume to: 
    
    Director of Client Services
    Todd Logan, LMSW
    tlogan@projecttransitions.org

 

Assistant Patient Care Coordinator

Organization

Doug’s House is a 5-bed medical facility providing intensive medical case management, medical coordination, support and care to low-income people living with HIV. Doug’s House also provides end-of-life care to this population. Typical length of stays are 4-6 months. As many residents have other psycho-social, substance use, homeless, mental health issues and other needs, Doug’s House also connects residents to housing, case management and other resources in the community.   

Requirements

The Assistant Patient Care Coordinator shall have a certification as a Medical Assistant, or LVN degree from an accredited college. The MA or LVN must have a current license form the appropriate licensing agency and must be maintained throughout employment. 

Primary Responsibilities

Note: the Patient Clinical Care Coordinator is the facility Registered Nurse (RN).

  1. Working with the RN, set-up medications and administer treatments. Learn what each new medication is, what it does, how it should be taken and when. Educate staff and volunteers on medications and treatments.
  2. Order and pick up medications in a timely manner.  Coordinate with the RN and the patient’s medical provider to obtain new prescriptions and refills as necessary.
  3. Review medications on a regular basis to ensure accuracy. Conduct physical counts of all medications on a daily basis to prohibit loss and ensure all medications have been properly administered. Document all medication errors and report this information to the RN and the Program Coordinator.
  4. With the RN, review each patients care plan in regard to pain management. Become proficient in pain management techniques, theories and medications. Be open to alternative treatments and identify those that might be used. Review care with appropriate staff to make sure correct regimen is followed and to initiate any changed needed. Recognize side effects and report these to the RN.
  5. Review care plans on a regular basis to ensure it meets the resident’s changing needs. Working with the resident’s provider and the RN, adjust residents’ medication schedules where appropriate to best fit individual sleeping and eating patterns.
  6. Conduct ongoing education with residents on their medication regimens, including what each medication is, what it works on and how best to take it. Utilize pillboxes, timers and other aids to support and ensure each resident can manage medication adherence on their own post-discharge.
  7. Working with the RN, conduct follow-up (in-house or home visits) with residents post-discharge to support self-management of care and ongoing medication adherence.
  8. As needed, attend medical appointments with residents.
  9. Monitor all clinical care provided by staff and volunteers. Work cooperatively with RN and Program Coordinator to coordinate medical care.
  10. Take medical and house on-call one week every month.
  11. Interact in a professional manner with residents and staff. Act as a calming influence on residents, family and other staff members.
  12. Provide direct care for residents. Serve as back up to house caregivers, providing drinks, meals, snacks and personal care to residents as needed.
  13. Train new staff on the Medication Assistance Record and medication administration. Identify staff in need of additional or refresher training and develop training to meet these needs. Identify problem areas around the MAR and correct them. Report trends and staff performance issues to the RN and Program Coordinator.
  14. Participate in household duties as needed. Work cooperatively with the RN and Lead Caregiver to ensure all are completed in a timely and efficient manner.
  15. Meet weekly with the Program Coordinator and Patient Care Coordinator for supervision.
  16. Attend weekly staff meetings and quarterly in-service training.
  17. Complete all tasks as assigned in a timely manner.

Benefits

  1. Salary range $30,000-$35,000
  2. Medical/Health Insurance beginning 3 months post hire.
  3. Vacation/holiday/sick time per agency policy

If interested, please send cover letter and resume to: 
    
    Director of Client Services
    Todd Logan, LMSW
    tlogan@projecttransitions.org

 

Doug's House PRN Caregiver

Background

Doug’s House (DH) is a 5-bed special medical care facility providing residential hospice and recuperative care for people living with HIV. PRNs provide direct patient care, including ensuring the personal hygiene of residents, meal preparation and general housekeeping. DH PRNs support the work of the RN, social worker and other professional staff. PRN staff also support the goals of DH to stabilize the health of residents, improve health outcomes and enable residents to manage their own care upon discharge.

The caregiver position is one requiring personnel in good physical, emotional and mental condition who can work with the various situations which arise in a residential setting. It requires some one who can be flexible in both working hours and in task assignments. It also requires attention to detail, ability to work independently, reliability, compassion and motivation to work with the population. A typical resident stay is 30-60 days dependent on health care needs. Some residents are in good health needing minimal assistance, some residents are in decline and require ongoing attention. A number of residents are homeless and many have substance abuse or mental health issues in their past or current lives.

Requirements

A high school diploma or GED is required. LVN, CNA and other licenses and certifications are a plus. Caregiving or related experience preferred. No experience working with people with HIV required, yet a desire to work with the population is a must.  

Primary Responsibilities

  1. Oversee the physical hygiene regiments of residents and chart accordingly; assist resident with activities of daily living as needed.
  2. Maintain cleanliness of physical surroundings, especially residents’ rooms and the house in general. Identify areas for work and coordinate their completion with other staff/volunteers.
  3. Prepare meals in a timely manner and ensure residents have access to snacks and drinks as requested.
  4. Interact daily with residents. Assist with emotional care of the resident, accepting him or her where they are today. Use of appropriate listening and communication skills are important. Implement services to the diverse population in a culturally competent manner.
  5. Provide assistance to residents whenever necessary, including assistance with ambulating and transfer. Training will be provided to ensure competency in proper body mechanics and transferring.
  6. Coordinate with other staff members in providing care for the emotional, social, spiritual and physical needs of residents by attending weekly staff meetings, quarterly trainings and daily shift report.
  7. Complete and maintain all household inventories (i.e. grocery list, chore list, supply list, MAR, count forms, etc.).
  8. Assist residents with medication and medication management. Count and pour meds; report any med errors to RN. (dependent on experience and as assigned; training provided).
  9. Train, supervise and actively support agency volunteers.
  10. Work with the families of individuals to educate and incorporate them in to the care plan.
  11. Follow on-call protocol regarding accidents/incidents, emergencies and shift coverage.
  12. Inform the Program Coordinator of any problem that arises with any of the residents and/or families in order to assure continuity of care for the residents.
  13. Continually seek to improve the quality of caregiving and to inform the Program Coordinator of any area in which additional training or direction is needed.
  14. The caregiver may be assigned other duties from time to time that are not described in the job description but for which they have been deemed capable of completing.
  15. Follow all licensing and grant protocols and standards of care in all the work performed.

Benefits

$13.00 hourly
Overnight shifts needed. Other shifts available.

If interested, please send cover letter and resume to: 
    
    Director of Client Services
    Todd Logan, LMSW
    tlogan@projecttransitions.org